Commissioning Your CNC Machine

Professional Service for a Smooth Start

On request, we offer on-site commissioning. This service is available to customers in Germany and neighboring countries. Our experts will demonstrate the functions of your CNC machine and answer all your questions to ensure a smooth startup.

  • Inspection of Delivery

    Ensuring that all components are present and intact.

  • Connection

    Professional installation and connection of the machine to existing infrastructure.

  • Electrical and Mechanical Checks

    Careful inspection of all connections and systems for functionality and safety.

  • Installation and Calibration of Control Software

    Setup of the appropriate software solutions such as KinetiC-NC or ConstruCAM-3D for your specific use case

  • Test Run and Fine-Tuning

    Conducting trial runs to ensure optimal performance and adjustment to your individual requirements.

Contact Us if Interested

Mike Stiegen

+49 (0)2831 91021-33

Business hours:
Monday to Friday, 7.00 – 12.30
and 13.00 – 15.00





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    Piet Keunen profile picture
    Piet Keunen
    1 year ago
    Very nice and precise high-end machine.👌👍
    Response from the owner
    1 year ago
    Bedankt voor uw positieve feedback! We zijn blij dat u tevreden bent met onze machine.Met vriendelijke groet, Het CNC-STEP-team
    Andreas Starke profile picture
    Andreas Starke
    1 year ago
    Response from the owner
    1 year ago
    Vielen Dank für Ihr positives Feedback!
    Many thanks to Mr. Stiegen, who helped us with a problem with our milling machine at very short notice and without complications.

    Some companies still recognize and embrace the service philosophy.

    Best regards,
    The Tavelo Team
    Response from the owner
    1 year ago
    Lieben Dank für das tolle Feedback! Es freut uns sehr, dass wir schnell und unkompliziert helfen konnten. Für uns steht Service und Kundenzufriedenheit immer an erster Stelle.Beste Grüße,Mike Stiegen & CNC-STEP Team
    Marcell D. profile picture
    Marcell D.
    1 year ago
    I did a lot of research, read many forums, and ultimately went with my gut feeling.

    Great advice, very friendly staff, all deadlines were met, and the machine ran smoothly and reliably right from the start.

    And most importantly, I know I'll get help at any time if anything happens:
    That's almost impossible to get these days 👌.

    My opinion and my buying experience:

    First-class and highly recommended in every respect!!!

    (High Z-1000 T)
    Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
    Response from the owner
    1 year ago
    Vielen Dank für Ihre ausführliche und positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit Beratung, Service und Ihrer Maschine rundum zufrieden sind. Wir sind jederzeit gerne für Sie da!Ihr CNC-STEP Team
    Tim Schmidt profile picture
    Tim Schmidt
    1 year ago
    Response from the owner
    1 year ago
    Vielen Dank für Ihr positives Feedback!
    I've been working with a milling machine from CNC-STEP GmbH for years and can recommend this company. Highest precision. Friendly employees (Germany). I've always received top-notch service and support over the years.
    Response from the owner
    1 year ago
    Vielen Dank für Ihr langjähriges Vertrauen und Ihre positive Rückmeldung! Es freut uns sehr, dass Sie mit unserer Präzision, unserem Service und unserem Team zufrieden sind.Beste Grüße,Ihr CNC-STEP Team
    Hassle-free technical service. An accident caused the X-axis on our High-Z S1400T to shift by almost 6 cm from side to side.
    One phone call and a very competent conversation with instructions over the phone, and the machine was back up and running in 10 minutes.
    Top-notch customer support makes working with these machines a pleasure.
    Response from the owner
    1 year ago
    Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass wir Ihnen schnell helfen konnten und Ihre High-Z wieder einsatzbereit ist. Wir wünschen weiterhin viel Freude und Erfolg mit Ihrer Maschine!Beste Grüße,Ihr CNC-STEP Team
    Response from the owner
    1 year ago
    Vielen Dank für Ihr positives Feedback!
    Martin MKFoVi profile picture
    Martin MKFoVi
    1 year ago
    I bought a CNC STEP S1000T. I'm very happy with the quality. No significant failures and if something doesn't go well, someone is always there and you get competent support. Thanks to Mr. Lutter who always had a solution to my problems 🤗
    Photo from customer review
    Response from the owner
    1 year ago
    Vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Sie mit Ihrer S1000T und unserem Support zufrieden sind. Ihr Lob geben wir gern an Herrn Lutter und das gesamte Team weiter. Viel Freude weiterhin mit Ihrer Maschine!Beste Grüße,Ihr CNC-STEP Team
    Pascal Hack profile picture
    Pascal Hack
    1 year ago
    I own a High-Z S720T milling machine since 2018, and I'm absolutely satisfied with it. Yesterday, I had a small problem where I could no longer control the machine via my laptop. A quick call to CNC-Step, and a very friendly and competent employee logged in via TeamViewer and solved the problem within a few minutes. As I said, if you need quality and expertise, then CNC-Step is the way to go.
    Response from the owner
    1 year ago
    Thank you for your kind words and your trust in our machines and service! We’re glad we could help you quickly and keep your High-Z S720T running smoothly.Your CNC-STEP Team

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