Telephone Consultation before Purchasing Your CNC Machine

Individual Consultation Prior to Purchase

CNC milling machines are available in many different variants. To ensure you make the right choice, we provide individual consultations tailored to your specific requirements. Together, we will find the optimal machine for your application.

Technical questions clarified
Which functions are crucial? Which materials can be processed? What size of workpiece needs to be machined? We answer all technical questions so you can make an informed decision.
Maximizing Application Suitability
You’ll find out which machine best fits your workflow, which options make sense, and how you can work efficiently in the long term.

Expert Consultation from a Craftsmanship Perspective – Needs-oriented and fair

After-Sales Support

Our support doesn’t end with the sale. Whether it’s maintenance, optimization, or spare parts, we’re here for you even after the purchase.

Pragmatic Solutions Based on Experience

Our recommendations are grounded in real-world use cases—not theories, but proven solutions that work in practice.

Fast Help with Problems

Should questions or challenges arise, you’ll receive prompt and competent assistance by phone, email, or remote support.

Contact Information

Kai Hermens

+49 (0)2831 91021-28

Business Hours:
Monday to Friday, 7:00 – 12:30
and 13:00 – 15:00

CNC-STEP GmbH & Co. KG - CNC portal milling machines

4.8

Based on 139 reviews

review us on

Piet Keunen

1 year ago

Very nice and precise high-end machine.👌👍

Response from the owner

1 year ago

Bedankt voor uw positieve feedback! We zijn blij dat u tevreden bent met onze machine.Met vriendelijke groet, Het CNC-STEP-team

Andreas Starke

1 year ago

Response from the owner

1 year ago

Vielen Dank für Ihr positives Feedback!

Natascha Hennewig

1 year ago

Many thanks to Mr. Stiegen, who helped us with a problem with our milling machine at very short notice and without complications.

Some companies still recognize and embrace the service philosophy.

Best regards,
The Tavelo Team

Response from the owner

1 year ago

Lieben Dank für das tolle Feedback! Es freut uns sehr, dass wir schnell und unkompliziert helfen konnten. Für uns steht Service und Kundenzufriedenheit immer an erster Stelle.Beste Grüße,Mike Stiegen & CNC-STEP Team

Marcell D.

1 year ago

I did a lot of research, read many forums, and ultimately went with my gut feeling.

Great advice, very friendly staff, all deadlines were met, and the machine ran smoothly and reliably right from the start.

And most importantly, I know I'll get help at any time if anything happens:
That's almost impossible to get these days 👌.

My opinion and my buying experience:

First-class and highly recommended in every respect!!!

(High Z-1000 T)

Response from the owner

1 year ago

Vielen Dank für Ihre ausführliche und positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit Beratung, Service und Ihrer Maschine rundum zufrieden sind. Wir sind jederzeit gerne für Sie da!Ihr CNC-STEP Team

Tim Schmidt

1 year ago

Response from the owner

1 year ago

Vielen Dank für Ihr positives Feedback!

AO Genial Qualität & Kreativität

1 year ago

I've been working with a milling machine from CNC-STEP GmbH for years and can recommend this company. Highest precision. Friendly employees (Germany). I've always received top-notch service and support over the years.

Response from the owner

1 year ago

Vielen Dank für Ihr langjähriges Vertrauen und Ihre positive Rückmeldung! Es freut uns sehr, dass Sie mit unserer Präzision, unserem Service und unserem Team zufrieden sind.Beste Grüße,Ihr CNC-STEP Team

Info Manufaktur Solinger Kotten

1 year ago

Hassle-free technical service. An accident caused the X-axis on our High-Z S1400T to shift by almost 6 cm from side to side.
One phone call and a very competent conversation with instructions over the phone, and the machine was back up and running in 10 minutes.
Top-notch customer support makes working with these machines a pleasure.

Response from the owner

1 year ago

Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass wir Ihnen schnell helfen konnten und Ihre High-Z wieder einsatzbereit ist. Wir wünschen weiterhin viel Freude und Erfolg mit Ihrer Maschine!Beste Grüße,Ihr CNC-STEP Team

Florian Schwarzenböck

1 year ago

Response from the owner

1 year ago

Vielen Dank für Ihr positives Feedback!

Martin MKFoVi

1 year ago

I bought a CNC STEP S1000T. I'm very happy with the quality. No significant failures and if something doesn't go well, someone is always there and you get competent support. Thanks to Mr. Lutter who always had a solution to my problems 🤗

Response from the owner

1 year ago

Vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Sie mit Ihrer S1000T und unserem Support zufrieden sind. Ihr Lob geben wir gern an Herrn Lutter und das gesamte Team weiter. Viel Freude weiterhin mit Ihrer Maschine!Beste Grüße,Ihr CNC-STEP Team

Pascal Hack

1 year ago

I own a High-Z S720T milling machine since 2018, and I'm absolutely satisfied with it. Yesterday, I had a small problem where I could no longer control the machine via my laptop. A quick call to CNC-Step, and a very friendly and competent employee logged in via TeamViewer and solved the problem within a few minutes. As I said, if you need quality and expertise, then CNC-Step is the way to go.

Response from the owner

1 year ago

Thank you for your kind words and your trust in our machines and service! We’re glad we could help you quickly and keep your High-Z S720T running smoothly.Your CNC-STEP Team